Bridging the Gap Between Technology and Public Safety

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What Castleberry PSG Can Do for Your Agency

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At Castleberry Public Safety Group (Castleberry PSG), we don’t just advise.
We roll up our sleeves and get to work alongside you.

We were founded on one core belief: technology should serve people, not the other way around. And in the world of public safety, where the stakes are life and death, that belief becomes a mission.

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We’ve Been on the Headset. We’ve Sat in the Chair.

Castleberry PSG is built by public safety professionals who have lived the work — dispatchers, supervisors, trainers, and implementation leads who understand what it means to make command decisions in real time. We know the chaos of a midnight shift, the fatigue of back-to-back 16s, and the cost of failed deployments that look good on paper but don’t work in practice.

I was part of the implementation process as a dispatcher at Broward Sheriff’s Office. I wasn’t in a boardroom — I was in the chair, behind the mic, answering 911 calls, running NCIC/FCIC, and supporting deputies in the field. I had to answer to my peers- the ones doing the job beside me- and they didn’t care about vendor timelines. They cared that the tech worked when it needed to.

That’s why we launched Castleberry PSG. To bridge the gap between vendor technology and agency adoption, and to drive real outcomes in the field, the center, and the command room.

Our Core Services

🚨 CAD/RMS/JMS Selection & Implementation
From writing RFPs to managing complex go-lives, we help you select and implement systems that actually align with your operational workflows.

🔗 Interface Management
Whether it's RTCC integration, body cam metadata tagging, or AVL overlays, we ensure your systems communicate clearly — and consistently — across platforms.

📍 Regionalization Strategy
We’ve led regional dispatch and ECC consolidations across counties and states. We understand the politics, the infrastructure, and the need for clear stakeholder buy-in.

💰 Grant-Writing & Funding Support
We help agencies identify and apply for the right grant opportunities — local, state, and federal — to bring critical upgrades to life.

🧠 AI & Automation in Public Safety
We guide agencies in exploring responsible uses of AI, from transcription and case automation to intelligent dispatch decisioning — without falling for buzzwords.

🏫 School Safety Solutions
We support soft target alerting strategies, real-time mapping, and notification rules tailored to school campuses and special populations — including state legislative insight.

Real-World Experience. Real Impact.

From Bogotá during national riots to major U.S. metros like Miami-Dade and Broward, our team has deployed public safety solutions where failure wasn’t an option. We’ve helped agencies:

• Navigate critical incident deployments
• Align federal grant strategies with deployment timelines
• Configure platforms around agency culture, not just specs
• Drive adoption and vendor accountability from day one

Let’s Talk

If you’re an agency executive, vendor, or tech lead trying to cut through the noise and get your systems working for your people, we want to hear from you.

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